Terms & Conditions

This website is provided to communicate information about StudioRacks.

For what ends will the data be used?

Data collected through the subscribe links will be used to send you information about the StudioRacks.

Data collected in the course of your purchase will be used to provide service to you, including the sale and delivery of furniture and equipment, and to provide information about StudioRacks in the future. You may unsubscribe from receiving this information from us at any time.

What sort of information is collected?

For our mailing list, we collect contact details: email address, forename, surname and business/organisation. We also ask you to indicate your email preferences (html or plain text mail).

Information about your purchase – address, telephone and other contact details – will be collected from you in the course of a sales transaction. Only information such as is required to provide our service will be requested. We do not ask for information that has no direct relevance to our business – so we will not be asking for your birthdate or your inside leg measurement!

Who is the data communicated to?

The information is accessible the proprietor of StudioRacks, John Lancaster, and individuals contracted by John to work on behalf of StudioRacks in the context of providing information about StudioRacks’ products and services, and to provide these products and services following a sales transaction. In most cases, these persons are trusted family members.

Your contact information will never be sold or rented to third parties.

How can I have access to my information, in order to verify its accuracy and, if necessary, correct it?

You may see the information that we hold on our email list at any time by visiting our sign up form and entering your email address. This will forward you to a page that will display your currently held details. You will also be given a link to update your profile in any newsletters that we send out. Newsletters will also include an unsubscribe button, and there is an unsubscribe link on the home page of our website.

Any other information – such as your delivery address details – can be requested by contacting John via this website.

How long are contact details held?

Newsletter contact details will be held until you unsubscribe. You may unsubscribe at any time by following this link.

Details relating to products or services purchased from StudioRacks will be retained for a period as required by UK tax and statutory law.

Who can I contact if I have questions or complaints?

In the event of questions or complaints about email contacts from StudioRacks, please contact John, who will respond directly to your communication and take responsibility for any agreed action.